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Episode 54 | Brewing the Future of Coffee: Inside Cometeer’s Brand & CX Strategy With Olivia Laskowski
April 03, 2025 · 50 min

This week, I sat down with Olivia Laskowski, This week, I sat down with Olivia Laskowski, aka Liv—Brand and Partnerships Manager at Cometeer and certified coffee nerd—to talk about what it actually means to build a brand with substance (and caffeine).

We got into the frozen coffee magic that makes Cometeer different, why brand teams should be in the room way earlier, and how a kiosk in the Mall at Short Hills turned into their best acquisition channel. Spoiler: mall culture is back.

Liv shares her take on content that doesn’t feel like homework, CX as a brand-building machine (shoutout Sean), and how to educate customers without giving a full-on TED Talk. Oh, and if your brand book still lives in a Dropbox folder labeled “v2_final_FINAL”? Yeah…we’re talking to you.

Whether you’re building a brand, running CX, or just need a coffee that slaps—this one’s full of gems.

Listen now for insights on content, customer experience, and how to make your brand actually feel something.

FREE COFFEE FOR ATF LISTENERS https://cometeer.com/zCovzi

📲 Follow

Instagram: @olivialaskowski

LinkedIn: linkedin.com/in/olivialaskowski/

📲 Follow

Instagram: @cometeer

Website: cometeer.com

👋 Enjoying Above the Fold

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