When organizations grow beyond using third-party platforms, they face a critical challenge: how to build internal platforms that enable teams to work efficiently while maintaining security and compliance. Abby Bangser, founding principal engineer at Syntasso, shares insights on creating real-world platforms that strike the right balance between standardization and flexibility.

Key Insights

The shift from external platforms to internal ones often comes from specific business needs, like compliance requirementsSuccessful platform engineering requires finding the right balance between prescriptive standards and flexible customizationPlatforms should offer multiple levels of abstraction - from simplified "paved paths" to advanced customization optionsPlatform teams should watch how users interact with their services to identify emerging patterns and needs

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