I’m delighted to be bringing another guest to the show today, Penny Hopkinson.  Penny is an Operations Manual specialist and author of Manual Magic.  Join us as we delve into the world of learning and discover why it’s changed so much over the generations.

Here’s how you can get in touch with Penny:

LinkedIn: https://www.linkedin.com/in/pennyhopkinson

Everything under one ‘roof': www.linktr.ee/pennyhopkinson

Here are the highlights for this episode:

(2.22) 30% of global workforce under 30

(8.21) The single source of truth

(10.31) Five generations under one workplace

(30.01) The importance of consistency

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