Logistics & Leadership

In this episode, Justin welcomes back transportation attorney Rob Hassman to discuss best practices in transportation law, with a focus on scheduled auto insurance policies. They explore the challenges brokers face when verifying carrier insurance coverage, the risks of leased-on drivers, and the common reasons for insurance claim denials. Rob provides practical strategies for mitigating risks, including proactive insurance verification, compliance monitoring, and leveraging technology to prevent financial losses. As brokers look to strengthen their risk management practices in 2025, this episode delivers essential insights for navigating carrier liability and insurance challenges.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(01:00) - Understanding scheduled auto insurance policies(02:30) - How to verify carrier insurance coverage(04:00) - Common reasons for insurance claim denials(06:00) - The impact of non-compliance on financial losses(08:00) - Final thoughts & where to contact Rob HassmanIf you want to reach out to Rob Hassman:📞 Phone: 513-321-0900 (Ask for Rob Hassman)🌐 Website: Burns Hassman LawConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Justin welcomes back transportation attorney Rob Hassman, marking his return to the show. The discussion centers on a unique legal case involving a truck accident in Northern California, initially covered in Episode 41. The conversation unpacks the complexities of lease agreements in trucking, the legal distinction between valid and non-binding leases, and how these agreements impact liability and insurance claims. Rob explains the Carmack Amendment’s role in cargo claims and shares best practices for mitigating risks, including the strategic use of Freight Guard reports. The episode provides essential insights for brokers, carriers, and logistics professionals navigating disputes and insurance challenges in the industry.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction & guest reintroduction(02:00) - Recap of the truck accident case(05:30) - Legal definitions of carrier lease agreements(09:15) - Insurance coverage issues in leased carrier scenarios(13:00) - The Carmack Amendment and cargo claim limitations(16:45) - The challenges of pursuing claims against carriers(20:30) - Using Freight Guard reports to pressure carriers(23:15) - Best practices for posting Freight Guard reports(26:00) - Final thoughts and where to contact Rob HassmanIf you want to reach out to Rob Hassman:📞 Phone: 513-321-0900 (Ask for Rob Hassman)🌐 Website: Burns Hassman LawConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Brian and Justin explore the role of competition in both individual and team success. Brian reflects on his background as a collegiate baseball player, emphasizing the importance of competing and the camaraderie that comes with it. Justin shares his personal experiences with competition, from dominating beer pong in college to thriving in a highly competitive sales environment. They discuss how workplace competition fosters growth, why transparency is essential in sales teams, and how leaders can balance their own drive with the responsibility of motivating others. The conversation also covers hiring for competitiveness, avoiding toxic work cultures, and strategies for setting clear, goal-driven expectations. Whether listeners are looking to sharpen their competitive edge or build a high-performance team, this episode provides valuable insights and practical takeaways.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction (00:23) - The competitive mindset in sports & logistics (01:52) - Individual vs. team competition in the workplace (03:48) - Transparency & motivation in sales teams (05:00) - Balancing personal competition with leadership (07:03) - The impact of trash talk & competitive culture (09:23) - Measuring competition & setting goals in sales (10:50) - Creating a results-driven culture (12:32) - Hiring competitive people & asking the right questionsConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Justin and Brian dive into why so many people fail in the logistics industry. With sales turnover rates as high as 80-90%, they explore the key reasons behind these struggles, from lack of work ethic and fear of failure to difficulty handling tough conversations. They share personal experiences from their early days at TQL, discuss the importance of resilience, and highlight how mental toughness plays a huge role in success. The conversation also touches on hiring practices—how identifying candidates with a strong history of overcoming adversity can make all the difference. If you're looking to succeed in logistics, this episode is a must-listen! The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction: Why people fail in logistics (00:27) - High turnover rates and early career struggles (01:32) - Work ethic vs. other success attributes (02:31) - The importance of expectations and resilience (03:44) - Fear and avoiding tough conversations (05:58) - Letting go of control in logistics (07:06) - The impact of attitude and effort (08:23) - How hiring for resilience makes a difference (09:53) - Key traits of successful logistics professionals (10:57) - Consistency, discipline, and momentumConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Brian and Justin dive deep into the evolution of a successful sales rep, tackling the all-too-familiar “Sunday Scaries” in logistics sales. They share insights on building a book of business from scratch, the hustle mentality required in the early years, and how to create consistency in revenue. The conversation highlights the importance of availability, responsiveness, and continuous prospecting—even for veteran sales reps. They discuss industry-specific challenges like market fluctuations, the role of seasonality in pricing, and the necessity of a strong sales pipeline. Throughout the episode, they reference past experiences, lessons from top performers, and valuable sales training resources, including Fanatical Prospecting by Jeb Blount. Whether you're just starting or a seasoned logistics professional, this episode is packed with actionable insights.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(00:24) - Overcoming the "Sunday Scaries"(01:00) - The evolution of a logistics sales rep(01:30) - Building a book of business from zero(02:56) - Creating consistency in revenue(04:48) - The hustle mentality: Availability and effort(07:08) - Work-life balance in sales(08:36) - Staying competitive in different life phases(11:04) - The importance of maintaining a sales pipeline(12:24) - Continuous prospecting and top-performer habits(14:02) - Key sales strategies from Fanatical Prospecting(16:23) - Understanding seasonality and market shifts(17:06) - Final thoughts & episode recommendationsConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Brian and Justin get real about a challenge that many businesses face: making company goals, processes, and initiatives actually stick. They reflect on their own struggles with execution and employee buy-in, sharing lessons learned from their missteps. From the importance of structured SOPs (even if they don’t directly generate revenue) to understanding how different generations in the workforce absorb information, they break down what works and what doesn’t. The conversation touches on SMART goal planning, effective communication strategies, and the power of setting clear expectations. They also discuss past incentive programs—what failed, why, and how leaders can roll out initiatives with more clarity. If you're looking to improve execution and make your business processes stick, this episode is packed with honest insights and actionable takeaways.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(00:47) - Learning from past mistakes (02:06) - Why execution often fails (03:51) - Managing across multiple generations (05:00) - The power of SMART goals (08:02) - Setting expectations for employees (10:22) - Incentives and why they sometimes backfire (12:25) - Final thoughts on execution and follow-through Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

Brian and Justin tackle the challenge of having difficult conversations—a crucial skill for any leader. They explore why people often avoid these discussions, how to approach them with both empathy and accountability and strategies for ensuring clear and effective communication.Drawing from personal experiences, they share insights on managing emotions, setting expectations, and following up to drive real change. Whether addressing underperformance in a sales team or discussing workplace standards, this episode provides actionable advice for leaders looking to foster a culture of openness and accountability.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps: (00:00) - Introduction (00:42) - Why difficult conversations matter (01:53) - Leadership and accountability in tough talks (02:48) - The importance of clear expectations (05:06) - Why managers avoid difficult discussions (06:15) - The power of trend-based observations (07:32) - Creating a culture of open communication (08:17) - Balancing empathy and accountability (09:34) - The risks of inconsistent leadership standards (11:02) - Setting firm yet fair workplace expectations (12:07) - Constructive feedback vs. criticism (13:18) - Actionable strategies for better conversations Connect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Brian and Justin share their experiences and strategies for overcoming challenges in logistics, especially when brokers face setbacks like being benched by clients. The hosts discuss the importance of resilience, mental toughness, and communication in navigating the industry's complexities. They emphasize re-engaging with clients, building strong relationships with carriers, and fostering integrity in all interactions. Drawing on real-world scenarios, Brian and Justin offer actionable advice for maintaining a thriving book of business, even during tough times. This episode is a must-listen for anyone looking to turn setbacks into opportunities in logistics.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(01:00) - The messy side of logistics(02:30) - Turning problems into opportunities(05:10) - The value of mental toughness(07:00) - Reengaging with back-burner clients(10:00) - Building client trust through corrective action(12:40) - Nurturing carrier relationships(14:00) - The role of integrity and communicationConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Justin and Brian tackle the art and strategy of RFP management from a broker's perspective. They break down the intricacies of Request for Proposals (RFPs) and share their insights on how brokers can increase their chances of winning contracted freight. The hosts discuss the importance of building relationships, targeting niche markets, and providing value beyond pricing. Drawing from personal experiences, including both successes and losses, they emphasize standing out in competitive RFP processes by being strategic and different. Whether you're a seasoned professional or new to logistics, this episode provides actionable advice to elevate your RFP game.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(01:15) - What is an RFP?(02:20) - Challenges of transactional RFPs(03:40) - Strategies for incumbents and new participants(05:00) - Niche markets and tailored bids(06:50) - Importance of data and transparency(08:00) - Relationship-building in RFPs(10:30) - Standing out in competitive bids(12:15) - Closing advice for brokersConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

In this episode, Justin and Brian put themselves in the shoes of shippers, discussing how to evaluate and select the right transportation partners. They delve into balancing asset-based carriers with brokers, the importance of reliability and performance, and how to build an "all-star lineup" of partners. The conversation highlights key considerations such as references, market conditions, and carrier scorecards. The hosts emphasize the value of professional persistence and delivering genuine solutions. They also invite shippers to share their perspectives on what truly matters when choosing carrier partners. If you’re tasked with building a carrier network or seeking insights on optimizing transportation logistics, this episode is a must-listen.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:00) - Introduction(01:00) - Shipper perspective: building a network(03:10) - Balancing brokers and assets(05:15) - Reliability vs. cost efficiency(07:00) - Trust-building and references(09:30) - Carrier KPIs and scorecards(12:30) - Engaging shippers for feedbackConnect with us! ▶️ Website | LinkedIn | Brian’s LinkedIn | Justin’s LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube